Technical Guidelines

Technical Guidelines

Technical guidelines to successfully view our online seminar on a computer or mobile device

Your computer or mobile device will need a consistent, strong internet, WI-FI or cellular connection throughout the entire online seminar.

Computers

You will need Adobe Flash Player 10.x or above to view the online seminar. Click here for a free download of the latest Adobe Flash Player.

Supported Browsers (Mac) Safari (latest version), Chrome (latest version) and Firefox (latest version)

Supported Browsers (PC) Internet Explorer 8 and above, Firefox (latest version), and Chrome (latest version)

Mobile Devices

Supported Mobile Devices (iOS) Apple iPhone, iPod Touch, iPad running iOS 4.3 and above (iOS 6.x recommended)

Supported Devices (Android) Devices running Android 4.0.3 and above (4.2 recommended)

Devices capable of streaming video: Blackberry, webOS (Palm Pre), Windows Mobile, devices running Android 4.0.2 and prior or iOS 3.x and prior

Here are some things to keep in mind to avoid technical difficulties while watching the seminar:

Make sure you have a strong and consistent WI-FI, cellular or internet signal… if not try a different location with a stronger connection.

To successfully resume the seminar if you step away…

  • Do not clear your browser history/cache/cookies during the period of time you are watching the seminar.
  • Watch the seminar from the same device and browser.

If you need further assistance, please contact us at 855-EAT-RITE, or 855-328- 7483. Our office hours are 8am-6pm. If you reach our voicemail, please leave a message and we will return your call within 2 business days.

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Our Locations

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MIDDLETOWN
384 Crystal Run Road,
Suite 201
Middletown, NY 10941

(845) 692-8780

FISHKILL
200 Westage Business
Center Drive,Suite 119
Fishkill, NY 12524

(845) 896-0610

SLEEPY HOLLOW
777 North Broadway,
Suite 207
Sleepy Hollow, NY 10591

(845) 517-2870

SUFFERN
Airmont Professional Center
156 Route 59, Suite A2
Suffern, NY 10901

(845) 517-2870

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