Deciding to have bariatric surgery is a big step that is followed by a series of smaller steps.
Knowing what to expect is very important. TRI STATE BARIATRICS put a premium on sharing and explaining all pertinent information about weight loss surgery to our patients so that they can evaluate the risks and benefits of this surgery, including the major lifestyle changes required and how to make those changes permanent.
Nurses have been trained to understand the different ways a person learns. Everyone learns new information in different ways. Some people learn by watching and listening to a presentation. Others learn by reading and yet another person learns by listening and asking questions in a group setting or one on one consultations.
The nurses at Tri-State Bariatrics are not only skilled at helping people learn but also very knowledgeable about weight loss surgery. We aim to provide you with the most up to date information in a way that is clear and understandable so that you can decide if surgery is right for you.
Before weight loss surgery a person is required to undergo several different tests and consultations. Some of these tests and consultations are required by your individual insurance company while others are required by Tri-State Bariatrics. This process can become overwhelming. At Tri-State Bariatrics we have patient navigators who are designated to help you navigate this sometimes tedious process!
Our patient navigator will meet with you one on one at your fist formal office visit. Also on that first day, our navigator and/or insurance liaison will double check with your insurance company to confirm that you have bariatric coverage under your insurance policy. They will also be able to confirm that you meet the criteria set forth by your insurance company.
The next step our navigator will take with you is to give you an individualized step by step written guideline of what you will need to do. Every detail of what is needed is explained. You will even receive sample letters to help you work closely with your own doctors. They will also help you schedule your next appointment at our office with the various staff members. At the end of your first meeting with the navigator you will know exactly what your next step is towards weight loss surgery.
Our navigators will continue to help guide you through each next step during your office visits or on the phone. They will confirm with you what tests or consultations have been received in the office, and can help retrieve any tests that have already been done. You may have questions along the way that either they can answer or have one of our clinical staff members answer for you.
When the time comes for you and the surgeon to schedule your bariatric surgery we don’t want anything to delay your scheduled surgery date. Our patient navigators work diligently to ensure everything is done and ready for your surgeon to review and ultimately be submitted into your insurance company by our insurance liaison.
So please reach out to our Nurses and Patient Navigators to help you along your journey.